Because technology is greatly different from one another, I'm unable to provide any technical help at this time.
Below are some common download instructions.
Please note that most mobile devices such as phones and tablets, do not allow for downloading through a link.
Some products are sent using a compressed ZIP file.
Here's how to unzip a ZIP file:On a Laptop or PC
Save the ZIP file to your computer, right-click or double-click and select, "Extract All." This will create a new file on your computer.On a Mobile Device
Before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."
All files are in PDF Format
Most computers have pre-installed Adobe Reader on them, but if your particular laptop, PC, or mobile device does not have a PDF reader, you'll need one to view the items. Adobe Reader is the most common one and it's free. You can download it here.
If you can't find the file once it's downloaded
Try looking in Downloads under My Computer or search the title of the file on your computer.